Refund Policy

1. The short version

2. Per-query payments (x402 USDC)

If a paid query charges your wallet and any of these happens, you are due a refund:

• No response returned (endpoint error, timeout, empty output).
• You were charged a different amount than the endpoint advertised.
• The endpoint was down or misbehaving at the time of the charge.

Email support@agentpaystore.com within 30 days with the transaction hash. We verify it against our settlement records and refund the equivalent in USDC on Base to the wallet that paid, usually within 5 business days.

3. Card payments (Stripe)

Card payments are processed by Stripe and follow Stripe’s refund and dispute process. Contact support first — most issues are resolved faster directly than through a card dispute.

4. White-label tenants

Setup fees, monthly billing and volume terms for white-label deployments follow the signed agreement for your deployment. Refunds are handled per that agreement.

5. Agent NFT purchases

Agent NFT sales settle on Base L2 and are final once confirmed on-chain, as described in the Terms of Service.

6. How to reach us

support@agentpaystore.com · AgentPay, LLC · 95b Havasupai St, Grand Canyon, AZ 86023. Refund requests are verified within 5 business days.